You will receive a cancellation confirmation receipt number.

If you do not receive this confirmation number within 72 hours then your cancellation has not been received.

• Please advise your name and your mobile phone number.
• The phone number of the service
  (if home phone or ADSL).
• Your Australia On Line email address
  (if you have one).
• Do you want us to disconnect the services or wait for a new provider to transfer them away?
• If you require us to disconnect the services, which ones and when?
• Please specify your date of birth and the address of the service.